Testing Supervisor / IT Liaison

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  • Job Number:519918
  • Classification:Administrative Specialist 2
  • Grade:Grade 78
  • Work type:On Campus, Staff Part-time, Staff Full-time
  • Administrative Unit:University of Alaska Southeast
  • School/Business unit:Juneau Campus Deans
  • Location:Juneau
  • Categories: Information Systems/Technology, Business/Accounting/Finance, Other, Student Affairs/Services

Position Summary:

The UAS Juneau campus is recruiting for an individual with technology skills and a positive helpful attitude to serve as our new Testing Supervisor/IT liaison. This position supports the growing demand for local, distance, placement and national testing in a dynamic, student-centered environment.

Duties:

10Other duties to include: • Hold primary responsibility for tracking LC usage data and compiling usage reports. • Share web development duties for the LC website. • Accommodate the overall needs of the LC operation as a whole. This may include special projects, scheduling flexibility in times of staffing shortages, Sunday hours, etc.Essential
15IT Liaison Duties • Collaborate closely with ITS to help maintain a secure computer testing environment in the Learning Center within given limits of access and authorization. This includes installation of staff builds and vendor specific software as well as routine maintenance in alignment with ITS practices. • Serve as IT resource/technical support for LC staff concerning staff computers within given limits of access and authorization. Defer to ITS as appropriate.Essential
75• Oversee Learning Center testing operations. • Placement tests: Hold primary responsibility for the effective administration of all placement tests that we offer: Accuplacer (Writing), ALEKS (Math), and CSPlacement (CIS); UAS local, UAS remote, UAA, UAF, and non-UA). • Course tests: Hold primary responsibility for the effective administration distance and in person course tests: UAS Sitka, Ketchikan, and Juneau, UAA, UAF, non-UA, and coordinate accommodated testing for students approved by Disability Services that require additional time, private testing space, or other accommadations that can not be provided during an in class exam. • Standardized tests: Hold primary responsibility for the effective administration of all standardized tests that we offer (computer-based and paper-based tests). • Computer-based tests: Hold primary responsibility for the effective administration of all computer-based tests. • Hold primary responsibility for proctor training, supervision, and tasks concerning standardized tests, including proctor recruitment and scheduling; potentially includes both student and temporary staff proctoring positions. • Hold primary responsibility for training Learning Center staff in shared testing duties, including communicating changes and updating the Staff Handbook and the Standardized Testing Handbook. • Hold primary responsibility for managing contracts with testing vendors and related accounts receivable. • Communicate with all stakeholders concerning the effective administration of all tests (Library Dean, faculty, staff, advisors, Disability Support Services, UA distance education and testing centers, testing companies, test takers etc.).Essential

 

The UAS Testing Center is seeking a new Testing Supervisor who will help students achieve their educational goals and provide members of the Juneau community the opportunity to meet their professional requirements.  If you would like to work on a beautiful campus, helping students and members of the Juneau community meet their educational goals, this position could be for you! 

As the Testing Supervisor, you will work in collaboration with the Library Dean and the Learning Center team.  You will work closely with students and testing staff at other UA campuses.

You should be confident using and troubleshooting various computer technologies.  As the Learning Center is also the primary location for math tutoring, please highlight in your application (not required) if you have experience tutoring any level of math, statistics, or accounting.   

Required (Please address in your application materials):

  • A Bachelor's degree in a relevant field. 
  • Customer service skills in a dynamic work environment
  • Strong computer skills; the ability to collaborate with ITS to help maintain a secure computer testing environment including installation of OS and vendor specific software as well as routine maintenance
  • Proficiency with spreadsheet programs such as Microsoft Excel
  • Extremely organized and detail oriented
  • Implement procedures across a wide variety of testing situations
  • Demonstrated critical-thinking skills
  • Ability to write and speak effectively in English; excellent interpersonal and cross-cultural communication skills
  • Ability to work some evenings and weekends

Preferred (Please address in your application materials):

  • Experience as a chief proctor, proctor coordinator, or proctoring room supervisor; familiarity with an extensive range of standardized testing companies and proctoring practices for a wide variety of exams strongly preferred
  • Knowledge of online proctoring best-practices
  • Experience with handling confidential materials
  • Experience managing contracts and accounts receivable
  • Familiarity with working with students in an academic setting
  • Ability to communicate and work collaboratively with faculty, staff, students, testing vendor contacts, and members of the public
  • Ability to develop new initiatives to help meet university goals
  • Ability to offer tutoring services in mathematics, statistics, or accounting
  • Experience working with individuals with diverse backgrounds

Knowledge/Skills/Abilities

  • Customer service skills in a dynamic work environment
  • Strong computer skills; the ability to collaborate with ITS to help maintain a secure computer testing environment including installation of OS and vendor specific software as well as routine maintenance
  • Proficiency with spreadsheet programs such as Microsoft Excel
  • Extremely organized and detail oriented
  • Implement procedures across a wide variety of testing situations
  • Demonstrated critical-thinking skills
  • Ability to write and speak effectively in English; excellent interpersonal and cross-cultural communication skills
  • Ability to work some evenings and weekends

Instructions to Apply

To ensure consideration, please submit a cover letter, resume, educational transcripts, and three professional references by 11:55 PM Alaska Time, on Sunday, July 10th, 2022. This position is open until filled with an initial review date of Monday July 11, 2022. 

This position provides a unique opportunity to pursue a fulfilling career while maintaining an excellent work/life balance.  This 11-month, benefits-eligible position is full-time (40 hours per week) through the academic year (mid-August through mid-May). The position is off-contract until mid-June and then 3/4 time (30 hours per week) through the remainder of the summer.  Full university benefits: retirement savings, health insurance, and free UA tuition for employee and dependents. Salary Grade 78 / Step 1 $23.84 DOE.

Background Check:

Candidates must be at least 18 years of age and the successful applicant must have no felony convictions in the last five years and be able to pass a UA background check. Any offer of employment is contingent on the background check. 

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:  www.alaska.edu/nondiscrimination

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug Free Workplace.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Training Policy:

It is the policy of the University of Alaska that all employees are required to attend training to meet the requirements of the positions they hold and to complete the required training within a specified period of time to remain employed at UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close:

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