Parking Call Team Officer

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  • Job Number:519715
  • Classification:Student Assistant C
  • Grade:Student Assistant 2
  • Work type:On Campus, Student Employee
  • Administrative Unit:University of Alaska Anchorage
  • School/Business unit:UAA VCAS Business Services
  • Location:Anchorage
  • Categories: Recreation/Event, Other

Position Summary:

The Parking Call Team Member serves to provide professional and responsive assistance to the University Community. Through Calls for Service and Parking Enforcement the Call Team strives to deliver the highest degree of customer service possible. The purpose of the Call Team is to promote a safe campus, provide assistance to the University Community, and encourage compliance to parking regulations. This is accomplished through Calls for Service and enforcement of parking rules and regulations. The Call Team Officer (CTO) supports the parking program by providing assistance to the University community and enforcing parking regulations. Assistance is provided by performing jumpstarts, unlocks, walking safety escorts, and locates. CTOs are also expected to be visible to the community and must be able to provide accurate and helpful information to the University Community and provide assistance to others as needed. Enforcement of parking regulations is carried out by Call Team Officers as they patrol the University parking lots. They are to assist in maintaining a safe campus and should report any situations that create an unsafe environment. The Call Team will be called on to assist others within the University Community with many different duties as needed. Call Team Officers may also perform other duties as assigned. This position requires an extensive amount of walking and outdoor work.

Duties:

100Respond to calls for service such as jumpstarts, unlocks, walking safety escorts, and locates. Provide education and enforcement of parking rules and regulations, to include patrolling of lots. Provide professional and responsive assistance to the UAA community with the highest degree of customer service. Assist in maintaining a safe campus, reporting to the appropriate department or agency any situations that create an unsafe environment. May also perform other duties in support of Parking Services as appropriate and necessary.Essential

KNOWLEDGE/SKILLS/ABILITIES:

Self-motivated, proactive, able to work with minimal direct supervision. Strong reasoning and decision making skills. Ability to work outside in all types of weather. Ability to handle confidential information appropriately. Ability to interact and communicate clearly and professionally with a diverse customer base. Strong dedication to customer service approach.

TYPICAL EXPERIENCE:

This position allows for independent agency within the rules and policies governed by UAA Parking Services.

Ability to direct vehicular traffic under pressure.

REQUIRED EDUCATION OR TRAINING:

Reasoning skills, ability to work outside in all types of weather, self motivated, ability to maintain confidentiality, display professional demeanor, and make consistent decisions.
To be eligible for student employment, an applicant must:
a. Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment; or
b. Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and
c. Have at least a 2.0 cumulative grade point average (GPA) or approval from the MAU Senior Student Services officer or his/her designee.
d. Students enrolled in non-traditional programs of study will be considered eligible for student employment with the approval of the Senior Student Services officer.
e. An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility.

Knowledge of UAA campus, building names, and parking lot locations preferred but not required.

 

 

Salary:  $11.34/hour

Physical Demands, with our without reasonable accommodation:

  • Balancing
  • Crouching/Stooping
  • Feeling/Handling
  • Repetitive movement
  • Speaking
  • Standing
  • Walking/Running
  • Carrying
  • Reaching
  • Sitting
  • Twisting/Bending
  • Writing
  • Lifting up to 25 lbs

Environmental and Hazardous Conditions:

  • Animals/Wildlife
  • Indoor Temperature Extremes
  • Noise
  • Weather Extremes
  • Darkness/Poor Lighting
  • Traffic

*Occasional optional work hours available on Saturdays and Sundays.

**Work special events as needed

 

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

At-Will:

Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close: Alaskan Daylight Time

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