Student Assistant - SRC Member Services Team Member

Apply now Job no: 518297
Classification:Student Assistant B
Grade:Student B
Work type:Student Employee
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Student Services
Location: Fairbanks
Categories: Recreation/Event

Position Summary:

Nanook Recreation and the Student Recreation Center is looking for dependable student employees to join our staff. Knowledge of UAF, Nanook Recreation and the SRC is helpful, but not necessary.


Nanook Recreation is looking for UAF students to be on our Member Services team for 2021-2022! Pay starting at $12.00 an hour depending on experience. 

This position is conveniently located in the Student Recreation Center, a fun place and a fun team. You will be the main point of contact for all things recreation as well as vital in maintaining a welcoming and clean environment for members. While this position is based in the SRC, this team takes care of many needs in the Patty Ice Arena, the Patty Pool, and the West Ridge Fitness Center.  Professionalism, excellent customer service skills and teamwork skills are a must. The SRC is open every day so we can work around your class schedule. Join the team today!

Front Desk Operations:  Perform customer service duties and answer inquiries via phone, in person and email. Operate office equipment including multi-line phones, copiers, cash register and credit card machine. Assist UAF students, staff, faculty, alumni and visitors with their recreation needs. Sell memberships, take payments, balance shift sales, record, scan, file, clean, enforce facility policies, other duties as assigned and more.

SRC Operations:  Help members obtain and use recreational equipment, maintain member cleaning stations, put away rogue equipment, disinfect equipment, backup the front desk as needed, give tours of the SRC, Patty Ice, Patty Pool and Outdoor Adventures, help patrons understand the rules of the facilities, other duties as assigned and more. 

Options:  There is the potential for extra flexibility if you are a high achiever, we can provide training and additional earning opportunities in areas of interest such as in the climbing wall, group fitness instruction, intramural refereeing, personal training, administrative operations, etc.

All work is done after a thorough training and under the supervision of and with the support of professional Nanook Recreation staff as well as your teammates.

Please include your resume, as well as a cover letter detailing your interest in this position and the enthusiasm you will bring to our department.

Knowledge, Skills and Abilities:

  • Ability to operate independently within departmental standards of conduct and professional expectations with proper training, awareness of risk management and safety concerns.
  • Excellent customer service skills.
  • Reasonable level of physical fitness.
  • Dependability, responsibility and punctuality.
  • Professional attire and behavior.
  • Awareness of and appreciation for individual uniqueness and diversity.
  • Knowledge of, and/or interest in, recreation and fitness activities.
  • Enthusiasm, desire to learn and desire to work as part of a team.

Typical Experience:

Preference for 6+ months of customer service experience.

Required Training or Eductation:

CPR/1st aid certified or willing to become certified.


Review Date:

As this is a position with multiple spots to fill, there will likely be multiple review dates throughout the academic year.  We will review applications when there is an operational need to do so.

Student Employment Qualifications:

This position is for UAF students, therefore applicants must be enrolled in at least 6 credit hours during the fall or spring semester, whichever is current or next, and have a GPA of at least 2.0 or a newly enrolled student.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: 


Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace.

University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close: Alaskan Daylight Time

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