Residence Coordinator

Apply now Job no: 517927
Classification:Student Services Professional 3
Grade:Grade 79
Work type:Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA VC Student Affairs
Location: Anchorage
Categories: Student Affairs/Services

Position Summary:

The Department of Residence Life (DRL), at the University of Alaska Anchorage (UAA), seeks a dedicated and enthusiastic candidate for a full-time, 3-year term, 10-month/year Residence Coordinator position. The Residence Coordinator is a live-in, master's degree-level professional--responsible for the operation of one of our residential campus living areas. This position requires the Residence Coordinator to reside in an assigned, fully furnished on-campus apartment throughout the term of their appointment, with room and board included. This position reports to the Director of Residence Life, and works in concert with a team of Residence Coordinators to shape the environment and experiences of the residential population; support residents directly by connecting them to academic, leadership, and social engagement opportunities; providing services and programs focused on UAA’s residential curriculum; and strengthening residents’ sense of belonging at UAA.


10ADDITIONAL COORDINATOR ROLE - Each RC position at UAA includes an additional coordinator role designed to provide additional experience to the RC and contribute to the accomplishment of the department’s mission, goals, and priorities. The coordinator role is assigned based on the RC’s community.Essential
10FACILITIES MANAGEMENT - Monitor area complex facilities to minimize wear and tear, encourage safety and security, and develop resident responsibility and community pride. Develop strategies for facility damage reduction through community development. Investigate and communicate facility concerns to University Housing. Provide first responder coverage for facility related emergencies.Essential
15CRITICAL INCIDENT RESPONSE - Serve as a Campus Safety Authority. As live-in professional staff member, provide critical, first responder, 24 hour on-call coverage for student physical and mental health, emergency and safety support on a rotating basis with other professional Residence Life Staff. Plan and implement the delivery of pro-active safety programs for students living on-campus.Essential
15PROGRAM PLANNING AND MANAGEMENT - Coordinate the planning, development, implementation and evaluation of educational, social, and recreational programs and community development activities within the residential community in accordance with a living/learning philosophy and student developmental model. Develop, implement and support academic learning environments or theme housing within the residential community. Administer area programming budget. Support other Residence Life staff in the implementation of area programs and initiatives. Serve as a Residence Life liaison to Student Affairs and campus departments to coordinate delivery of programs and activities.Essential
15RESIDENTIAL CARE TEAM - Participate as a member of the Residential CARE Team attending weekly meetings and giving updates on residents of concern within the residential community. Support residential campus students by connecting them to the counselor-on-duty, campus academic and academic support resources, and by performing welfare checks as needed.Essential
15STUDENT CONDUCT - Direct the student-centered and developmental application of the student conduct system for issues arising in the residential community, addressing University student code of conduct violations, to include sending allegation letters, conducting Residence Life administrative hearing reviews, issuing findings and sanctions, facilitating disciplinary referrals and follow up to ensure compliance. Maintain confidential student records.Essential
15SUPERVISION - Recruit, select, train, supervise, motivate and evaluate paraprofessional staff, i.e. Resident Advisors (RAs) and Peer Academic & Wellness Leaders (PAWs). Coordinate the overall delivery of services and supplies provided through the residence hall front desk.Essential
5BUDGET MANAGEMENT- Manage Procurement Card purchases, tracking and reconciliation. Manage hall budget appropriately to ensure funds are available throughout each semester. Approve all budget expenses for community programming efforts.Essential

Residence Coordinator, University of Alaska Anchorage


  • $2,065.60/biweekly minimum
  • Furnished Apartment
  • Room & Board


The Department of Residence Life provides students with a living and learning environment that supports the academic experience. Our team is dedicated to serving the needs of students living on campus. The programs, services, and activities we offer are designed to augment students' educational experiences and provide the framework for active participation in each community. In the area of leadership and involvement, resident students have a strong voice regarding campus issues through their local governing body, the Residence Hall Association. Our residential learning communities connect students with people, programs, and activities that support their educational goals and academic success. Residence Life provides staff the opportunity to work with faculty members in our Living & Learning communities, as well as exciting collaborative programming initiatives with campus partners and specialized assignments.

The Department of Residence Life and Division of Campus Services work closely together to ensure that all aspects of the residential student experience, from housing applications to room maintenance, and from community involvement to academic success, are addressed. We are looking for a teammate that believes that it is our job to provide a student access to the best possible experience they can have. 

We respectfully acknowledge that the University of Alaska Anchorage and its community campuses are located on the traditional lands of the Dena'ina Athabascan and Alutiiq Sugpiaq people. The campus is beautiful and conveniently located--adjacent to the U-Med district, shopping, and ski trails; and nestled in the foothills of the Chugach Mountains, with a creek running through the residential campus, and more than 70 different types of trees, some of which can be found nowhere else in Alaska. 

Listed below are job duties specific to each position:

Apartments Residence Coordinator & Gorsuch Commons Information Desk Coordinator:

  • Provide vision and leadership for the information desk in the Gorsuch Commons and ensure a positive experience for front desk visitors.

  • Serve as the supervisor to the Housing Resource Assistants who work at the information desk, including their hiring and training.

  • Coordinate with Campus Services on information desk functions that fall under housing facilities and finance. 

  • Coordinate with the Mail Room Coordinator on ensuring accurate and timely distribution of mail to residents. 

  • Utilize assessment and customer satisfaction data to create a culture of continuous improvement of our information desk experience.

North Hall & First-Year Residential Experience (FYRE) Coordinator:

  • Plan and execute programming based on research and best practices targeted at the needs of first-year students.

  • Connect students with academic, leadership, and social engagement opportunities to strengthen their sense of belonging at UAA.

  • Work with campus partners to ensure students are aware of the various support services available to them. 

  • Develop a comprehensive plan for administering the FYRE program unique to the needs of current residents and trends in higher education. 

  • Coordination of the North Hall classroom and supporting faculty and their use of the space. 

East Hall & West Hall Residence Coordinator & Living Learning Communities Coordinator:

  • Provide vision and leadership for the Living Learning Communities (LLC) program in Residence Life. 

  • Create and update specific learning outcomes for each LLC in partnership with campus partners. 

  • Perform ongoing assessment of individual LLC success and the achievement of learning outcomes. Create a culture of continuous improvement for the LLC program. 

  • Act as a liaison between Residence Life and LLC campus partners in conjunction with the Residence Coordinator who oversees the LLC.

  • Work with faculty and campus partners to incorporate academic components into our LLCs in conjunction with the Residence Coordinator who oversees the LLC. 

  • A unique feature of West Hall is that the fourth floor of the hall is a contracted space leased out by Campus Services to the Alaska Native Science and Engineering Program (ANSEP) Middle School Academy. This means that non-university affiliated minors and their chaperones are present on the residential campus for multi-day camps. The East Hall & West Hall RC & LLC Coordinator acts as a liaison between Residence Life and ANSEP to successfully execute this program.       


Knowledge of environmental impact on students; behavioral theories; student and community development theories; safety and security issues/strategies; facility operations; ability to supervise/mentor; UAA and community resources; nationally accepted student conduct standards and federal laws pertaining to student disciplinary processes; crisis assessment; emergency response/support; victim assistance/advocacy; personal counseling/referral; and incident debriefing. Familiarity with Title IX and the ability to perform as a Mandated Reporter.

Skills that excel in professional communication - verbal/written; assessment for environmental, health and safety issues; fact finding; confrontation; mediation; documentation; presentation; application of behavioral standards/policies; student program planning and organizing; leadership and team development; active listening; consulting; organizational management; staff development/training/supervision; and creativity. Knowledge of university student population issues, including, but not limited to: diversity, alcohol/drugs, safety and security, or health concerns. Ability to advise university student governance groups.  

Ability to issue developmental and educational sanctions; comparing trends and analyzing data; maintaining confidentiality; planning and organizing student programs; scheduling student employees; assessing student needs and interests; budgeting; role-modeling; public speaking/presenting; motivating; facilitating meetings; developing and training teams.

The desire and ability to work with and support diverse groups of people.

Excellent communication skills as well as public speaking skills. Knowledge of student development theories. Skills and training in conflict resolution, mediation, critical incident response and management. Independent decision-making skills. Knowledge of student-centered training practices, and the ability to motivate and supervise staff. Diversity and multicultural sensitivity training. Understanding of due process and ability to process student conduct proceedings. Comfort with technology and current computer skills for use in spreadsheet management and word processing. The ideal candidate would be one who has a great sense of humor.                   

An understanding of the Federal Education Rights and Protection Act (FERPA) and its implications is preferred.



  • Experience working in a university residence life program.
  • Experience with administration and/or management of a system or program.
  • Educational and community programming experience or support.
  • Experience providing response for crisis, conflict mediation, counseling or intervention in a university environment.
  • One year of professional live-in residence hall experience is preferred.              
  • The ability to work successfully as part of a team is essential. Experience working in a university residence life program. Minimum of 1-2 years of professional live-in residence hall experience preferred.                      



Master’s degree required (preferably in a student services related field), plus experience implementing university level student development theories. 

Successful applicants must provide official transcripts documenting academic credentials required for the position as a condition of employment. Qualifying earned degrees must be conferred either by institutions of higher education which are accredited by one of the six US regional accrediting associations or by an equivalent international institution of higher education as determined by UAA based on a review by a foreign educational credential evaluation service and recognized by UAA.



Finalists must complete an Authorization for Release of Information form and receive satisfactory background check results as a condition of employment. This is a live-in position requiring the employee to reside in a Residence Hall apartment. A meal plan is provided during the academic year. This position has a three year term limit.

Review Date: September 29, 2021.

Close Date: October 8, 2021 at 11:55pm Alaska Standard Time.

Anticipated Start Date: This position will start January 2, 2022.


Term Position: This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

  • Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
  • University of Alaska is a Drug-Free Workplace.
  • University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close: Alaskan Daylight Time

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