Apply now Job no: 517923
Grade:Temporary Staff Grade 73
Work type: Temporary
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Institute of Agr Nat Res & Ext
The University of Alaska Fairbanks-Cooperative Extension Service Anchorage Outreach Center is
seeking a person with the ability to provide administrative and outreach support assistance. This
person must work well with the public and have excellent organizational and communication (oral and written) skills since the position involves interpersonal public relations. Knowledge of office systems protocol and procedures since position provides administrative support which includes clerical skills. Computer experience including spreadsheets, word processing, peripheral equipment and internet/email knowledge, operation of various types of office equipment, including 10-key calculator, fax machine, photocopiers. Must possess a high level of accountability and discretion as this person will be working independently at times.
10% Outreach Support: -Act as a liaison with the UAF Troth Yeddha’ campus and other UA
campuses. -Assist clients and general public by providing technical assistance with equipment in
the distance delivery classroom, coordinate with instructors for the distribution, proctoring,
collection and transmission of exams and quizzes, and distribute other class materials that
cannot be handled electronically. -Provide administrative assistance with program activity efforts;
distribute and post flyers of course offerings, etc. -Distribute and maintain publication availability
with partner organizations. Essential
10 IT Support: -Schedule use of distance delivery or in-person facilities and coordinate use with
Video Conferencing Services (VCS), Zoom or other technologies. Set up any technical support
needed for distance or in-person workshops and events as required. -Assist guest speakers and
the public with technology support needs, -Troubleshoot difficulties in cooperation with IT
Services and other experts. -Train faculty and staff on routine software program/hardware
telephone system updates. -Act as point of contact for remote IT support. -Catalog and maintain
Anchorage Office archives, including bulletins, publications, reports, marketing materials, etc. -
Locate and provide technology materials in response to requests by faculty and staff. Essential
80% Receptionist/Administrative Support: -Answer telephone, direct calls, receive messages,
handle voice mail/messaging, refer calls to appropriate personnel or department. -Greet the CES
Anchorage Outreach Center clients and general public, interact with clientele, answer basic
questions, direct inquiries to relevant personnel, department or agency. -Maintain and control
access to office equipment i.e., copier, fax machine, computer equipment, color printer and
phone system. -Receive incoming shipments and notify recipients of arrivals. -Receive and
distribute incoming and interdepartmental mail; open, date stamp and distribute administrative
mail to personnel; prepare outgoing mail and freight (including FedEx, USPS Click & Ship, etc.). -
Assist faculty and staff with clerical procedures as needed. - Maintain calendar of events and
provide administrative assistance with Extension, public and special events held in Anchorage.
-Coordinate contractual maintenance for telephones and custodial Essential
Must work well with public and have excellent organizational and communication (oral and written) skills since the position involves interpersonal public relations. Knowledge of office systems protocol and procedures since position provides administrative support which includes accounting, math and standard clerical skills. Computer experience including spreadsheets, word processing, peripheral equipment and internet/email knowledge, operation of various types of office equipment, including 10-key calculator, fax machine, photocopier. Must possess a high level of accountability and discretion.
Preferred: Ability to adapt to ever changing demands and work environment. Ability to learn new technologies and communicate effectively with IT support to resolve technical issues with office computer, Xerox Center, or distance delivery equipment. Familiarity with Microsoft Office products, including but not limited to Excel and Word. Experience working in a university setting preferred.
A minimum of 5 years reception, public assistance and administrative support.
REQUIRED EDUCATION OR TRAINING:
Minimum requirement: high school graduate with business, accounting and office training.
Driver's license or ability to obtain one.
Reasonable Accommodation Statement:
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination
Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
University of Alaska is a Drug-Free Workplace.
University of Alaska campuses are Tobacco-Free.
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.
Advertised: Alaskan Daylight Time 15 Sep 2021
Applications close: Alaskan Daylight Time
31 Jul 2022
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