Testing Assistant

Apply now Job no: 516679
Classification:Administrative Generalist 3
Grade:Grade 76
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF eCampus
Location: Fairbanks
Categories: Administrative/Personnel, Office/Clerical

Position Summary:

eCampus at The University of Alaska Fairbanks is seeking applicants for an Testing Assistant, Administrative Generalist position.  As an integral position working in a fast-paced and fun environment, this position requires excellent communication and technical skills, ability to work independently and within a team, and diplomacy to work with diverse students, staff and faculty as well as other online constituents across the globe.


15Administers and supervises weekend testing events; network and form partnerships with off-site companies to provide educational contract services to the community and state; hire and conduct training session for 2-15 temporary testing personnel for national testing. Other duties as assigned.Essential
15Regularly collect and chronicle test data for records and special reports. Working with the Exam Services Manager, prepare an annual report summarizing the number of tests administered by vendor and type. Assist with the maintenance of various Administrator’s Handbooks for all exams administered and perform updates on policies and procedures related to all tests administered.Essential
70Assist in proctoring and administration of the more than 60 different exams offered through Exam Services and over 6,000 exams offered annually through eCampus. Administer computer-based and paper/pencil exams including checking-in candidates, collecting fees, verifying registration information, checking identification for each specific test, completing necessary paperwork for each test, preparing and disbursing supplementary paperwork, preparing necessary supplies and equipment, trouble-shooting computer-based tests via the corporate help desks. Some national tests are offered evenings and weekends so a flexible work schedule is required within or above a 40 hour work-week. Assist the Exam Services Manager in the management of local and national exams to include material receipt and storage, room scheduling, arranging weekend tests, observing the testing process and scoring exams (if required); prepare test material for return shipment. Maintain confidentiality of test materials and examinees. Prepare rooms, computers, and related equipment for testing sessions (recorders, head phones, fingerprinting and video devices and timers). Provide accurate information to faculty, students, staff, university community and the public via email, chat, phone, and in person about policies and procedures related to UAF Testing Exam Services as well as high stakes testing companies. Oversee schedule management system according to UAF eCampus procedures. Work with UAF's rural campuses and satellite testing centers to coordinate testing needs and provide support. Oversee and distribute testing units to other UA sites as needed. As needed, set up testing with non-affiliated institutions for private proctoring and testing. Serves as administrator of record with test vendor companies, maintaining communication with vendors to ensure UAF compliance. Manage all aspects of Exam Services in the absence of the Manager.Essential

UAF eCampus is always on the frontier of digital innovation, creativity and service. Our office is a vibrant and exciting place to experience higher education for students and staff. We are seeking a dynamic member of the Student and Exam Services team. Through seamless services, customer relations and project oversight, this Admin. Generalist position will promote excellent student and exam services for online students whether local or global. The ideal candidate will be self motivated, technically skilled, organized, detail oriented, and have the ability to communicate effectively with constituents. As an enterprising team member, this position is integral to the university's student retention efforts.

UAF eCampus is located on the unceded homelands of the Lower Tanana Dené people. We thank them for their past, current and future stewardship of the spaces in which we work. This position is located at the Troth Yeddha’ campus, but serves all the diverse peoples of the state of Alaska and abroad.

Applicant instructions:

Please attach a resume, cover letter, and the names and contact information (email and phone number) for three (3) professional references with your application.

This is a full-time, Grade 76, minimum $19.34/hr, 12-month position complete with a competitive salary and UA employee benefits package. This is an open until filled recruitment with the initial application review taking place on April 19, 2021. To ensure consideration please apply by 11:55 pm Alaska Standard Time, April 18, 2021.


  • Ability to multi-task using various software programs simultaneously.
  • Demonstrates organizational skills including the ability to initiate and complete assigned tasks with accuracy, proficiency, and independence.
  • Excellent oral and written communication.
  • Technology skills including typing proficiency, and preferred experience with UAOnline, Blackboard, Canvas, Banner, Google Drive, and Exam proctoring.
  • Maintain vendor required training and certification.


Two years of office/administrative experience or an equivalent combination of training and experience.


High school diploma. Associate or Bachelor’s degree preferred.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close:

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