CTC Advising Center Coordinator

Apply now Job no: 516244
Classification:Student Services Professional 4
Grade:Grade 80
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Community and Technical College
Location: Fairbanks
Categories: Academic Advising/Support, Administrative/Personnel, Student Affairs/Services

Position Summary:

UAF's Community and Technical College is searching for an energetic and innovative Advising Center Coordinator. The successful candidate will serve as a vital member of the CTC Dean’s staff, working to improve student recruitment and outreach, student retention, academic and career advising and student career development. This position is the primary contact for advising and career services for CTC programs and community education. Do you think you have what it takes to manage CTC advising and career services, then this position may be for you?


10Student Recruitment and Outreach. - Provide students, community members and employers with information regarding CTC programs, admission procedures and policies. - In collaboration with CTC Marketing Department, support and promote CTC advising center strategic marketing plan for informing students, staff, faculty and community members of services through CTC's website and social media. Advocate for CTC students, alumni and CTC programs within the community. - Take the lead on identifying groups that have not been specifically targeted (e.g. GED graduates and military dependents) and assist with developing a marketing plan to reach this audience. Regularly contact Adult Learning Programs of Alaska and the State of Alaska Department of Labor to identify GED graduates. - Develop and maintain a comprehensive list of outreach events at local schools and job and career fairs. Coordinate with faculty and staff to support these events. Maintain a current list of faculty and staff interested in participating in and supporting all CTC program outreach events. - Assist with the development of CTC's Tech Prep outreach plan. - Work with CTC's grant writer in developing community partnerships to create workforce development opportunities for students. - Take a proactive approach when scheduling advising appointments by using Google email to send student reminders. Follow up with all students who miss appointments.Essential
10Student Retention. - Assist with the development and implementation of CTC's Enrollment Management Plan to promote student success and retention in light of cultural diversity and differing learning styles. - Develop an FAQ webpage based on questions commonly asked of CTC Student Services staff. - Coordinate with faculty and staff in addressing solutions to student problems and needs and promote methods to enhance student retention. - Take the lead in assisting CTC departments to contact students who have not completed their degree and have not registered for the current semester.Essential
25Student Career Development. - Provide career advising and job search assistance to CTC students on a one-on-one basis; provide interview practice, and conduct workshops on job searching, resume writing, and mock interviewing. - Assist students in creating and updating resumes; review resume tips and best practices. - Create and maintain CTC's advising center website that incorporates tools and links for student use on career development, job searching and interview skills. Regularly research and post state and national job trends. Post sample resumes relevant to CTC programs and degrees. - Develop mock interview panels with industry professionals so students can practice interview skills in a ''real world'' setting. - Facilitate interest inventory assessments, e.g. the Myers-Briggs Type Indicator and the Strong Interest Inventory, for students, staff and alumni. - Review and evaluate for purchase the YouScience Aptitude Tests for students, staff and community members to help assess aptitudes and interests in specific career fields. - Assist in developing student groups relative to specific industries for the purpose of helping students forge connections with professional organizations in their field of interest. - Assist in creating CTC's job fair event where community businesses interact with CTC students. Facilitate other opportunities for community members to become familiar with CTC programs.Essential
5Faculty and Staff Advising and Training. - Train CTC advisors, faculty and staff on updated or new advising and testing, e.g. Satisfactory Academic Performance (SAP), Assessment and Learning in Knowledge Spaces (ALEKS), and new CORE requirements as they are implemented. - Work closely with Student Services Coordinator to manage advising and registration workflow at CTC. - Provide assistance to advisors at Fort Wainwright and Eielson Air Force Base. - Become fully familiarized with UAF Academic Advising Center online advising training and develop protocols specific to CTC advisors, faculty, and Student Services staff. - Review the Council for the Advancement of Standards (CAS) in Higher Education and best practices. Evaluate and update procedures and tools used at UAF and CTC in collaboration with other departments.Essential
50Student Academic and Career Advising. - Advise new and continuing students on CTC programs, course offerings, core requirements for AA and baccalaureate degrees and online tools such as UAonline and Degree Works. - Coordinate with UAF departments and CTC programs to provide the most effective advising on academic and degree information and relevant deadlines. - Provide academic advising and career services to students at CTC locations in Fairbanks and Delta and on military bases at Eielson AFB and Ft. Wainwright. - Assist active or retired military students and dependents with specific Federal military requirements for admission, registration and scholarship applications. This includes My Career Advancement Account (MyCAA) that applies to certificate and associate degree programs. - Assist programs in developing solutions to complex curriculum issues. - Refer students for CTC assessment testing and develop individual student academic plans. - Advocate for CTC student needs at advising and other university meetings. - Disseminate information regarding new policies and procedures affecting registration and advising to CTC faculty, staff and students. - Develop action plans regarding changes in rules, policies and procedures pertaining to CTC students and recommend implementation to CTC's Dean.Essential

The position provides direction and oversight for advising and career services functions at CTC's nine locations in Fairbanks, Delta and on military installations to include directing CTC's day-to-day student advising and career operations and ensuring adherence to all university, military, state and federal regulations pertaining to advising and career services. The position is responsible for the career services and outreach budget development and management and is required to make many independent decisions and carries a high degree of accountability.  

UAF CTC offers 40 associate degrees, certificates, and occupational endorsements at 9 locations throughout Fairbanks and the Tanana Valley of Interior Alaska. UAF CTC is responsive to local and regional vocational and technical training needs, and focuses on workforce development to meet the needs of the region and the state. UAF CTC's programs also provide students with the academic framework to help them achieve their higher education goals, whether it is to complete and associate of arts degree or transfer to a baccalaureate program.

In addition, UAF CTC provides career training and development opportunities through workforce development and professional development programs. Staff and faculty have forged close ties with businesses and local agencies, enhancing instruction and increasing job placements.

UAF CTC has an annual budget of approximately $12 million, and employs a diverse population of approximately 30 full-time faculty and 200 adjunct faculty who are represented by two unions and a staff of about 30. Approximately 3000 students attend UAF CTC. They are culturally diverse and include many non-traditional students and students from the military community.


- Demonstrated abilities to advise students and assist with full range of student assistance and advising services.
- Knowledge of relational databases and computer operations.
- Knowledge of budget issues; ability to learn UAF procedures and organization; ability to manage expenditures.
- Experience using computerized Student and Financial Aid modules; ability to learn the Banner system database both in data entry and in reporting.
- Must be able to manage confidential material.
- Ability to work independently, meet deadlines and respond to multiple priorities in a time-critical environment.
- Outstanding customer service skills; ability to communicate effectively both orally and in writing; ability to manage flexibility in career advising.
- Experience in designing and facilitating topical workshops such as resume writing, job search strategies and interview techniques.
- Experience in coordinating special events such as job fairs.
- Experience with student registration procedures and processing.
- Knowledge of and the ability to interpret and apply rules, regulations, processes, policies and procedures related to higher education.
- Knowledge of Federal student services policies and procedures including FERPA, Federal Work Study, ADA and EEO.
- Ability to determine appropriateness of exception requests; identify and recommend new services and changes where appropriate to rules, processes and procedures.
- Complex problem solving ability.
- Experience in training both skills and concepts.
- A strong follow-through ethic is essential to success in this position.


- Three years' experience in academic and career advising.
- Three years' experience working in a higher education system with public customer service responsibilities.
- Demonstrated experience working with confidential data and responding to multiple priorities in a time-critical environment.
- Demonstrated collaboration with diverse work teams.


Master's degree in a related field and four years relevant experience, or an equivalent combination of training and experience.

Although not required for this position, the following are preferred:
- Advanced knowledge using the Banner Student and Financial Aid modules.
- Recent UAF academic advising experience.
- Knowledge of University student services policies and procedures and human resource management practices.
- Experience with military career services policies and procedures such as GoArmy Ed and Servicemember Opportunity Colleges (SOC) Degree Network System (DNS) programs.
- Experience facilitating the Strong Interest Inventory and Myers-Brigg Type Indicator.
- Experience teaching to adult audiences.
- Knowledge of Council for the Advancement of Standards (CAS) in Higher Education.  

Occasional travel on and off campus.

This position is a full-time, Grade 80, ($58,698/yr) DOE, 12-month position complete with a competitive salary and UA employee benefits package. UA employees receive excellent benefits including participation in State of Alaska PERS retirement, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage.

This position is open until filled with the initial application review taking place on February 10, 2021.  To ensure your application is considered, apply by 11:55 pm, 2/9/2021.  Applications received after this date may not be considered.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Standard Time
Applications close:

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