Academic Advisor

Apply now Job no: 515803
Classification:Student Services Professional 2 (E)
Grade:Grade 78
Work type:Staff Full-time
Administrative Unit:University of Alaska Southeast
School/Business unit:Student Services
Location: Ketchikan
Categories: Student Affairs/Services

Position Summary:

This is a full-time year round position in Student Services on the UAS Ketchikan campus. The Academic Advisor will be working with and supporting students; working as part of the Student Services team; and working with faculty and staff in support of the UAS Ketchikan Campus success. The successful candidate will be required to reside in Ketchikan, Alaska. Located in the ancestral homeland of the Tlingit, Haida and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska.


10Departmental, Campus and Regional Duties: -Actively participate in Student Services meetings and serve on departmental, campus-wide, regional, or statewide committees or project teams as designated by supervisor, potentially including, but not limited to, Dual Enrollment, Orientation, Student Government, Open House, Commencement, UAS Regional Advising Group and others. -Keep apprised of current issues and trends in academic advising, including keeping updated on required knowledge for position and engaging in relevant ongoing professional development. -Work closely with various UAS departments and committees to support established outreach efforts to target student populations and/or assist in developing new or expanded best practice advising efforts. -Other related duties as assigned.Essential
10Support Services: -Provide intervention, guidance, and referral for students experiencing difficulties, academically and personally, including assisting students to overcome barriers or skill deficiencies. -Provide assistance to students in refining education goals and objectives, understanding available choices, and assessing the consequences of alternative courses of action. -Provide clear and accurate information regarding institutional policies, procedures, resources, and programs. -Support students in need of petitions and appeals for financial aid and academic purposes. -As a "responsible employee" under Title IX, comply with UA reporting procedures as applicable and remain current with annual training.Essential
25Strategic Program Promotion and Outreach: -Assist with program related reports and outcomes assessment. Participate in regional enrollment management planning efforts. -Monitor mission effectiveness of Student Success Center with respect to the UAS Strategic Plan. -Develop and implement recruitment activities as well as marketing and retention strategies -In conjunction with campus leadership, plan online and other program promotion campaigns and outreach efforts guided by campus strategic recruitment and retention initiatives. -Assist with program promotion and outreach plans in coordination with campus staff and faculty as appropriate, including UAS creative agency staff as needed. -Plan and conduct relevant outreach events for student recruitment in Ketchikan and other Southeast Alaskan Communities as budget allows.Essential
55Academic Advising: -Provide comprehensive advising services to students in telephone, electronic, and face-to-face advising sessions. -Serve as the primary point of contact and advisor for one or more Ketchikan based degree programs, as well as a local resource for students applying to or completing other UAS or UA degree programs. This may include non-degree seeking students, dual enrollment students, veteran students, and more. Provide appropriate advising services to other UAS program students as needed. -Access, review, and use established advising tools and available data regarding students' academic and educational needs, performance, aspirations, and challenges in order to assist advisees in the development of suitable educational plans and/or to make appropriate referrals to UAS, UA, and community services. Referrals may include, but are not limited to, academic departmental advising, dual enrollment processes, career counseling, Title IX, or other services supporting student academic success. -Assist students in: selecting appropriate courses and other educational experiences; interpreting institutional requirements (e.g., financial aid regulations, academic petition process, etc.); increasing awareness about educational resources available; evaluating progress toward established goals; improving decision-making skills; reinforcing self-directed referral to and use of institutional and community support services. -Assist with orienting students to online services and online learning tools. -Assist with advising department scheduling; maintain flexibility in order to help with department coverage as needed. -Maintain regular open office hours for advising appointments and drop in students as well as maintaining adequate advising records on a continual basis. -Adhere to FERPA regulations and confidentiality procedures, as well as other applicable regulations and policies. -Work closely with relevant faculty advisors to manage degree completion, course substitutions, career counseling, and more. -Support occasional events and activities off campus or outside normal office hours as requested by supervisor or department.Essential

This is a full-time year round position located on the UAS Ketchikan Campus in Ketchikan, Alaska. The successful candidate will be required to reside in Ketchikan, Alaska.

Located in the ancestral homeland of the Tlingit, Haida and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska.


Ability to communicate effectively, in person and in writing, especially with regard to interpersonal and intercultural communication.
Ability to troubleshoot situations to determine the best course of action, for students, for the department, and for the campus, using good judgement.
Ability to work cooperatively as part of a team.
Ability to learn educational technology and technical requirements sufficient to assist students in accessing online UAS educational and administrative resources.
Ability to manage multiple priorities and details independently as assigned by supervisor.
Computer literacy including word processing, spreadsheets, online communication and educational tools.
Willingness to occasionally travel.


Relevant experience in advising, counseling, coaching, or other student support services.
Excellent interpersonal communication skills.
One year relevant experience in coordinating and creating program promotion and/or outreach materials, events, digital media.
Experience in providing for the unique needs of distance learning and diverse learners.


Bachelor's degree.

A Master's degree in a related field.
Specific training or education in intercultural communication.
Advanced training or education in advising theory, student support, or a similar field.
Education or training on the educational, social, and cultural considerations relevant to Alaska Native or Native American and rural students.

This is a full-time, 12-month, Grade 78, exempt staff position complete with a competitive salary and full employee benefits package.

Application Process:

To ensure consideration, please apply prior to the review date.

To apply for this position, please provide a cover letter, resume, and contact information for three professional references with your application. Official transcripts will be required at the time of hire.  Please submit your application no later than 11/16/2020 at 11:55 PM Alaska Time.  The first review of this posting will start on 11/17/2020 no other notice will be given. This posting will be open until filled.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact Gwenna Richardson at or UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact Gwenna Richardson at or University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close:

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