Apply now Job no: 515700
Classification:Campus Services Generalist 3
Work type: Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Facilities Services
Categories: Facilities/Skilled Trades, Office/Clerical, Other
The UAF Campus Mail Center would like to fill a position that works in the Mail Center. This area services all of University of Alaska Fairbanks students, departments, staff, and faculty with all incoming and outgoing USPS mail. If you have solid positive customer service skills, and can work under strong deadlines, please consider applying today. Postal background is preferred but not required. A current valid driver’s license is a must, along with at least 3 years driving experience to help transport mail to UAF locations around campus and the greater Fairbanks community. Come join the team that helps connect UAF to the rest of the world.
15 Maintain address forwarding system. Distribute packages, certified and registered mail. Monitor and maintain post office boxes. Maintain records, department PO box numbers, account numbers, prepare daily printout using computerized Mail Management System, to assure charges are posted to correct accounts. Essential
20 Prepare outgoing mail, advise departments on most cost-effective way to send their mail. Ship letters and parcels using various carriers such as USPS, FedEx, UPS, and DHL. Determine and use correct shipping rate. Apply postage to mail and parcels using computer based automated weighing and imprinting equipment and postage scales. Inspect and properly record accountable mail to assure compliance with carrier regulations. Essential
30 Performs daily mail routes to deliver/pickup mail from UAF departments on and off campus. Builds and maintains relationships with customers, vendors, and general public.
Models exceptional customer service and maintains Campus Mail Center standards.
Listens to and addresses customer (students, staff, and faculty) concerns regarding service, processes, or products. Any unusual issues are forwarded to Manager for resolution.
When Manager and Lead Mail Clerk are not in the Campus Mail Center office, this position is responsible for ensuring these duties are carried out. Essential
35 Receive, count, sort, distribute, deliver, expedite, and pickup letter mail, parcels, and intra-campus mail. Intra-campus mail may include payroll checks, cash, keys, and sensitive controlled documents. Accountable mail includes Express, Registered, and Certified.
Preparation of First Class Presort and Business Reply mail. Provide information and assistance to customers as needed.
Assists with opening the Campus Mail Center; closing and securing Campus Mail Center at the end of the work day. Provide training and direction to student employees at the request of the Manager. Other duties as assigned. Essential
Skilled in providing excellent customer service.
Ability to communicate effectively, both orally and in writing. Detail-oriented and excellent organizational skills.
Ability to work well under stressful situations with deadlines.
Ability to work effectively in a fast paced environment and as part of a team.
Ability to resolve issues. Intermediate computer skills; experience in Word and Excel spreadsheets.
Knowledge of automated accounting systems (like Banner), and electronic spreadsheets (like Excel).
USPS work experience preferred but not required. Needed skills can be acquired during probationary period.
Must have a valid driver's license for at least three years (must be able to qualify as UAF driver – driving on UA business is required).
REQUIRED EDUCATION OR TRAINING:
High school or equivalent. Valid driver’s license.
The successful applicant must be able to qualify to be a passport acceptance agent.
Applications must be received prior to 11:55 PM Alaska time on
9/30/2020, to be considered. Applications received after this time and date may not be considered for this position. To ensure consideration, please apply prior to the review date.
Applicant Instructions: Please attach a resume, cover letter, and names and contact information (email and phone number) for three (3) professional references. In the cover letter, please indicate whether you have a valid driver's license and the date of issue.
Salary Information: Grade 75 / Step 1 $17.16/hr DOE. This is a full-time, benefited position with a UA employee benefits package.
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
Reasonable Accommodation Statement:
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need
assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
University of Alaska is a Drug-Free Workplace.
University of Alaska campuses are Tobacco-Free.
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.
Advertised: Alaskan Daylight Time 24 Sep 2020
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