Student Services Technologies Specialist

Apply now Job no: 515521
Classification:Student Services Technician 3
Grade:Grade 77 (34% GeoDiff)
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Northwest Campus
Location: Nome
Categories: Academic Advising/Support, Information Systems/Technology, Other

Position Summary:

Northwest Campus is looking for a Student Services Technology Specialist to provide academic advising and technology support to all NWC students, instructors and programs in Nome while traveling throughout the region when necessary.


20Instruction Support: Collaborate with staff, faculty and student services to provide logistical support with equipment and developed resources throughout the region. Update and maintain resources for faculty and instructors, assisting in the development of a training resource for adjuncts. Prepare and submit necessary reports required for Northwest Campus and related programs.Essential
30Technology Training & Development: Remain current and familiar with OIT policies, procedures, software and university account tools. Update and maintain computer resources for students and traveling labs. Provide necessary training for students, staff, and instructors in variety of developed and implemented technology resources. In collaboration with Northwest campus staff and partners, lead a technology support program for all NWC student engagement.Essential
50Student Support: Provide academic advising, develop individual study plans, and degree cohort tracking. Provide student financial aid assistance, proctoring of exams, registration and related student support services. Assist students by acting as an advisor and information specialist while providing resources and guidance on actions needed to accomplish their education goals. Maintain student records and office files as required for all student support efforts, preparing reports and data as required. Travel to regional villages to provide support to students and the regional student support team.Essential

Knowledge/Skills/Abilities: Demonstrated ability to relate to students, potential students, as well as campus council members, regional stakeholders and partnering organizations. Knowledge of financial aid, university system, student services programs and support. Ability to develop and present information about programs and resources. Must have working knowledge of computer information systems and applicable software. Ability to travel to regional villages.

Required Experience: Online experience in MS Office, UAOnline and blackboard preferred. Knowledge or experience in Rural Alaska preferred.

Required Education and Training: Completion of an Associate degree program and one year experience or an equivalent combination of training and experience that includes online support and technologies.

10-months, Salary: $29.23/ hour

To apply for this position, please submit the following:

  • Cover letter, detailing your qualifications and interest in the position
  • Resume
  • The names and contact information for three professional references to include previous supervisors

Review of applications will begin on September 25, 2020. To ensure your application is considered in the first review, please apply no later than 11:59pm on September 24, 2020. Applications will be accepted until position is filled. 

Term Position:

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace.

University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close:

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