Peer Advisor - Student Assistant B

Apply now Job no: 514071
Classification:Student Assistant B
Grade:Student B
Work type:Student Employee
Administrative Unit:University of Alaska Southeast
School/Business unit:Student Services
Location: Juneau
Categories: Academic Advising/Support, Student Affairs/Services

Position Summary:

The UAS Student Resource Center (SRC) is seeking applicants to serve as a Peer Advisor during the 2019/20 academic year. This is a great opportunity to obtain professional customer service experience, while attending classes. Peer Advisors provide a wide range of customer service to the UAS community. They are often the first point of contact for questions and, therefore, play a critical role in assisting individuals in need of guidance. Peer Advisors have an in-depth knowledge of the University’s programs and departments. In their role, they are tasked with effectively providing or directing individuals to proper information, managing confidential information, and ensuring successful day-to-day operations of the Student Resource Center.The SRC is an information center for the student advising, recruitment, counseling, and activities staff. Applications will be accepted on an on-going basis and filled as positions become available.

Duties:

100%Answer phone calls, monitor email accounts, and staff the front desk in the Student Resource Center; Schedule appointments, complete daily reminder phone calls and emails, and refer students to appropriate offices/resources; Provide students with general information about UAS degree programs, course prerequisites, faculty expectations, etc.; Help students access UAOnline, UASOnline, DegreeWorks, and e-learning platforms; Assist students in accessing placement testing, academic advising, disability support services, mental health counseling, health clinic services, career advising, and academic exchange and study abroad programs; Assist with various projects as needed.Essential

Preferred Qualifications:

  • Experience in customer service or office setting
  • Attention to detail
  • Strong communication skills
  • Willingness to learn new professional skills

Student Employment Requirements:

  • Must be a UAS student enrolled in a maximum of six credit hours throughout employment period.
  • Must maintain a 2.0 cumulative GPA throughout employment period.

Peer Advisors provide a wide range of customer service to the UAS community. They are often the first point of contact for questions and, therefore, play a critical role in assisting individuals in need of guidance. Peer Advisors have an in-depth knowledge of the University’s programs and departments. In their role, they are tasked with effectively providing or directing individuals to proper information, managing confidential information, and ensuring successful day-to-day operations of the Student Resource Center.

Applications must include a resume, cover letter, and contact information for three references.  For assistance with the online application or to submit a request for ADA accommodation please contact the UAS HR Office, 907-796-6263.

This is a part-time Student Assistant B ($9.89/hourly)* position during the academic year and the incumbent may be provided the opportunity to work full-time during the summer. The initial application review will take place on December 9, 2019. *Rate increase to $10.19 per hour effective January 1, 2020.

As a public, regional, comprehensive university, UAS is committed to building a culturally diverse and inclusive organization and strongly encourages women, minorities, individuals with disabilities, and veterans to apply.  All interested persons should apply online. For further assistance with the application process contact Human Resources at 907-796-6263 or email ua-hrtalent@alaska.edu.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:  www.alaska.edu/nondiscrimination

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug Free Workplace.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Training Policy:

It is the policy of the University of Alaska that all employees are required to attend training to meet the requirements of the positions they hold and to complete the required training within a specified period of time to remain employed at UA.

Contact Information: If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

 

Advertised: Alaskan Standard Time
Applications close: Alaskan Daylight Time

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