Academic Advisor

Apply now Job no: 514060
Classification:Student Services Professional 2
Grade:Grade 78
Work type:Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA Matanuska Susitna College
Location: Palmer
Categories: Academic Advising/Support

Position Summary:

Student Services at Mat-Su College provides a warm welcome for new and prospective students and offers an array of services to help students progress toward graduation. Mat-Su College is seeking a Student Success Advisor to join a dynamic team of professional advisors who provide whole student academic advising, coaching, and guidance in support of student success. This position serves as the liaison advisor for the Mat-Su Middle College and works with both traditional and non-traditional students. We are looking for an empathetic problem solver with exceptional interpersonal skills and obvious enthusiasm for postsecondary education. Prior experience working with a diverse student body and making complex information easily understandable is preferred. This is a full-time 12-month position. To be considered for this position, please include a cover letter, resume, and current contact information for 3 professional references and 1 personal reference with your application. In addition, attach unofficial transcript of your highest degree completed.


10Participate in campus outreach events to promote programs and learning opportunities available at Mat-Su College and the University of Alaska Anchorage. Assist in representing the college at college/career fairs or community events. Contribute materially to new strategies for reaching underserved potential students. Meet with program faculty to maintain awareness of degree programs. Maintain knowledge of UA policies and serve as an expert on procedures, resources, and opportunities available to students.Essential
25Develop orientations, workshops and presentations for targeted groups (e.g. first-year students, dual-enrolled middle college students, and at-risk students). Establish learning objectives, curriculum, and define assessment mechanisms for each program. Coordinate volunteers and promote activities through multiple media. Liaison with Mat-Su Middle College staff to provide transitional services to Middle College students. Develop and lead customized orientation efforts and develop reports and tracking methods to monitor progress. Devise ways of increasing opportunities for student involvement and activities on campus. Develop, mentor, and lead student leaders who can help improve student engagement and assist with orientation and outreach. Develop meaningful training and student development experiences for student leaders delivered throughout the year in cooperation with other staff and faculty members.Essential
25Devise and maintain effective methods of communicating with students at critical academic milestones. Meet with students experiencing academic problems and, using an early alert system and other strategies, seek out students at risk of failure. Provide early interventions and referrals, including referrals for counseling and crisis intervention. As a member of the Care Team at Mat-Su College, provide case management for students experiencing personal setbacks or crises that negatively affect their academic pursuits.Essential
40Help new, continuing, middle college, and prospective students formulate academic goals. Explain degree requirements and institutional policies. Advise students on navigating college processes and identifying transitional and career exploration resources. Interpret placement test results and assess college readiness indicators to help students develop academic and career plans. Assist new students with choosing major and selecting courses. Assist students with completing financial aid requirements. Facilitate contact with program specific resources and faculty. Provide referrals for students experiencing physical and learning disabilities. Maintain accurate records of student contacts following FERPA guidelines to protect student privacy.Essential

“Opportunities start here” is more than a slogan at Matanuska-Susitna College (Mat-Su College); it is our mission. Our aim is to transform student aspirations into realities. Mat-Su College seeks applicants who possess a desire to help students succeed in reaching their goals.

Mat-Su College is a community campus of the University of Alaska Anchorage. The campus is located on 951 acres in the Matanuska-Susitna Borough, the fastest growing region of Alaska. We serve as a major higher education hub for the communities of Wasilla and Palmer. Our student-friendly campus offers small class sizes and state-of-the-art facilities, including paramedic classrooms with a fully equipped ambulance bay, updated science labs, and a new 520-seat performing arts theater, the first in the Mat-Su Valley. The campus has an annual operating budget of nearly $11,000,000 and employs nearly one hundred full-time faculty and staff and more than one hundred adjunct instructors to serve approximately 2,000 students.



  • Demonstrated initiative and ability to work independently.
  • Ability to apply student development, career development, and student transition theories.
  • Demonstrated excellence in communicating effectively in person and in writing.
  • Ability to establish and maintain productive personal relationships with individuals.
  • Ability to convey empathy, establish rapport, and motivate change in others.
  • Ability to relate to and respectfully interact with people from a wide range of abilities, educational backgrounds, age groups, and socio-economic levels.
  • Ability to collaborate while maintaining effective working relationships and working as a member of or leading a team.
  • Ability to explain complex information.
  • Strong organizational skills including the ability to plan and coordinate events.
  • Experience in program evaluation, reporting, and tracking.
  • Ability to analyze complex situations and make responsible decisions.
  • Proficient in computer software including Microsoft Office, email, and relational databases.
  • Advanced public speaking or teaching skills.
  • Knowledge of NACADA advising principles, core values, and academic advising standards, preferred.
  • Experience teaching academic development and study skills workshops preferred.
  • Experience working with high school students dually enrolled in college is preferred.
  • Experience working with students experiencing disabilities is preferred.

Required Experience:

  • Two years of experience in student services or related field.

Typical Education or Training:

  • Bachelor's degree in a relevant field. Master's degree in relevant field preferred.

Application Process

 Please complete the online University application. To have full consideration, upload the following required documents:

  • Cover Letter 
  • Employment Resume
  • List of references including name, title, and contact information for 3 professional references and 1 personal reference
  • Unofficial transcripts of highest degree completed

This position is a Full-time, Grade 78, ($23.60 DOE), 12-month position complete with a competitive salary and UA employee benefits package.

REVIEW DATE: Review of applications will begin on January 24, 2020, and will continue until position is filled. 

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug Free Workplace. University of Alaska is a Drug Free Workplace

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Training Policy:

It is the policy of the University of Alaska that all employees are required to attend training to meet the requirements of the positions they hold and to complete the required training within a specified period of time to remain employed at UA.

Contact Information:
If you have any questions regarding this position please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Standard Time
Applications close: Alaskan Standard Time

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