Library Assistant (Interlibrary Loan & Outreach Services)

Apply now Job no: 513780
Classification:Library Technician 3
Grade:Grade 76
Work type:Staff Full-time
Administrative Unit:University of Alaska Southeast
School/Business unit:UAS Library
Location: Juneau
Categories: Library/Physical/Social Sciences

Position Summary:

Looking for an opportunity to work in a diverse and stimulating academic environment? Want to connect students, staff and faculty with materials essential to their research and creative projects? Seeking a paraprofessional library position with a variety of job duties? The Egan Library at UAS is recruiting for a Library Assistant (Inter-library Loan and Outreach Service) to join the Outreach Services team, and serve as the lead for inter-library loan and event coordination, with support in collections and reference. UAS is committed to building a culturally diverse and inclusive organization and strongly encourages women, minorities, individuals with disabilities, and veterans to apply.


10Collections Support -Cross trains with the Library Assistant (Serials & Collections) on Serials Processing and Collections Maintenance tasks including: Electronic Resources Management. -Assists with collection development and maintenance through review and weeding of library collections in coordination with the Technical Services/Acquisitions Librarian. -Recommends titles requested via Interlibrary Loan that cannot be filed or that are frequently requested to the Technical Services/Acquisitions Librarian.Essential
15Outreach Services Support Serves as Primary Coordinator for events held in the Library. -Interprets library policy, coordinates with the Library Director and Public Services Librarian and other campus stakeholders (Facilities/Janitorial, ITMedia Services). -Participates in library and campus committees/discussions related to marketing and event coordination. -Creates marketing materials for library events and services. -Assists with mailing and processing of circulation and ILL related materials which have increased significantly with participation in the Alaska Library Catalog (ALC) consortium. -Curates library displays to feature rotating collections relevant to upcoming campus events, monthly cultural celebrations, new library resources or services. -Provides orientation in facility safety for outside organizers hosting events in library. -Identify potential safety issues before they are problems.Essential
20Reference Services -Staffs the reference desk 8-10 hours per week including a weekly shift allowing the library management team to meet and occasional weekday evening (until 10pm) and weekend shift coverage. -Conducts reference interviews, assists library users with the use of online and print library resources and with computer and some technology problems. -Responds to email, virtual chat and telephone requests for information and assistance in using library electronic resources.Essential
5Institutional Repository -Monitors UAS publications and evaluates the availability and suitability of each for inclusion in the Institutional Repository, Scholarworks@UA. -Makes recommendations for new content to the Technical Services and Outreach Services librarians. -Scans print documents and captures digital documents for the repository. Performs quality checks to ensure digital products meet national and international standards for access and preservation. Creates metadata descriptors for UAS publications and publishes in the IR site, Scholarworks@UA. -Serves on the IR team and participates in planning for future IR initiatives. -May supervise or lead student assistants and other staff performing scanning for the repository.Essential
50Interlibrary Loan -Daily management of interlibrary loan workflow (lending and borrowing) and related information systems. -Communicates with patrons and other libraries to address problems or provide status updates for requested materials. -Coordinates with Outreach Services Librarian to identify e-learning students for targeted library services communications. -Maintains and reports ILL statistics (monthly and annually). Compiles borrowing and lending statistics as well as use by e-learners. -Creates and modifies Interlibrary Loan related web forms, email notices, mailing labels. -Files an annual Interlibrary Loan copyright clearance report. -Keeps current on library databases and professional literature on interlibrary loan trends. Recommends improvements to ILL service, provides and participates in staff training and networks with ILL staff at other libraries. -May provide training in relevant areas (mailing procedures, use of CLIO, OCLC WorldShare ILL, SIRSI Workflows and other related systems, microfilm readers, scanners, etc) to circulation student assistants when opportunities to work on ILL or other when opportunities to work special library projects events occur.Essential

Required Education & Experience

  • A High school diploma or GED; and 1-2 years post-secondary education or training; or equivalent work experience is required.
  • Sufficient academic course work at the high school or college level to speak, read, and write clearly in English.
  • Familiarity with database software and/or cloud-based applications in a library, museum, business or comparable environment.
  • Without previous experience with library systems expect 3-6 months on-job training to be functioning efficiently; less than that if comes with Integrated Library System or other information system experience and is familiar with library services, bibliographic records, call numbers, etc.
  • Preferred: Previous experience with integrated online library systems, library catalogs, circulation systems, and specially interlibrary loan systems,experience identifying specific records in a bibliographic database such as OCLC WorldCat.
  • Necessary to work some weekday evening shifts and weekend shifts. Reliable transportation is required.


  • Computer competency skills- familiar with basic spreadsheets, database programs and cloud-based applications.
  • Written and oral communication skills, organizational skills.
  • Ability to pay close attention to details is essential- most tasks and processes involve numbers, characters, dates, barcodes, tagged fields, etc.
  • Reference skills- familiar with a variety of library print and online resources; use of the reference interview process.
  • Excellent customer service skills.

This is a full-time, Grade 76, 12-month position complete with a full employee benefits package. This is an open until filled recruitment with the initial application review taking place on November 4th, 2019.  A complete application will include a resume, cover letter, and contact information for three professional references. If you need assistance in completing this application or are seeking accommodations for the interview, please contact UA Human Resources by phone at 907-450-8200.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Training Policy:

It is the policy of the University of Alaska Southeast that all employees are required to attend training to meet the requirements of the positions they hold and to complete the required training within a specified period of time to remain employed at UAS. 

Tobacco-Free Campus:

UAS Campus is a tobacco-free campus. 

Notice of Nondiscrimination:

The University of Alaska is an affirmative action/equal opportunity employer and educational institution. The University of Alaska does not discriminate on the basis of race, religion, color, national origin, citizenship, age, sex, physical or mental disability, status as a protected veteran, marital status, changes in marital status, pregnancy, childbirth or related medical conditions, parenthood, sexual orientation, gender identity, political affiliation or belief, genetic information, or other legally protected status. The University's commitment to nondiscrimination, including against sex discrimination, applies to students, employees, and applicants for admission and employment. Contact information, applicable laws, and complaint procedures are included on UA's statement of nondiscrimination available at

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