Development and Alumni Relations Alumni Coordinator
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Work type: Staff Full-time
Administrative Unit:University of Alaska Fairbanks
Work with more than 30,000 alumni of the University of Alaska Fairbanks to promote #NanookNation. The UAF Development & Alumni Relations department is looking for a positive person who is passionate about the university and wants to help alumni and other advocates stay engaged. The successful candidate has excellent communication skills, likes to plan and attend events, and wants to help others connect with the university in meaningful ways. Specific duties include managing communications from the alumni office, such as social media and monthly newsletters, organizing events and activities to engage the community and overseeing the UAF Alumni Association membership program.
20 Membership Manager
This position will coordinate with DAR on membership maintenance and database research in order to reach strategic goals and targets to engage UAF's 30,000+ alumni in collaboration with the university's nonprofit Alumni Association. The Coordinator will maintain awareness on industry best- practices and incorporate strategies within the UAF Alumni Association membership program to further stewardship and alumni engagement targets.
The Coordinator will maintain records and respond to renewing members utilizing professionalism, extreme tact and confidentiality; conduct outreach to new members from recent graduating classes; conduct outreach to lapsed and dropped members; and coordinate and implement special membership drives and incentives to engage longtime alumni who have never been members of the Alumni Association.
The Coordinator will maintain regular contact and relationships with benefit providers for members, such as insurance companies, local and national businesses, etc.; respond in a timely and professional manner to various requests by the director, other university leadership and general inquiries from members and non-member alumni; maintain and update membership records, including addresses, class notes, etc.; and assist and independently resolve any issues concerning membership status. The position will run queries and export reports for the executive director, authorized representatives of the university and the alumni association; and manage queries and exports to coordinate strategic programs and events, including invitations, schedules and attendance. Essential
25 Marketing and Communications
This position requires a significant amount of communication with the DAR team as well as across UAF Departments as it pertains to the overall mission and operations of UAF Alumni Relations/UAFAA, including University Relations and Student Services, as well as representatives of campus colleges, programs, units and affiliated organizations. This position represents DAR internally by identifying possible mission-focused collaborations, as well as participating in university planning, events, communication, and advancement projects.
The Coordinator will plan and manage projects delegated by the Director of Alumni Relations which may include researching, writing, analyzing and advising the Alumni Director on project outcomes; independently prepare written, verbal and electronic correspondence, such as office memorandums, letters, procedures, management reports and operational reviews for the Director; exercise initiative to research, collect and analyze information to prepare all correspondence and reports for the Director.
With oversight from the Alumni Relations Director, this position serves as a primary resource and point of contact for the DAR events specialist in event planning and coordination. These duties will include reviewing invitation lists in coordination with DAR donor relations and development officers and ensuring strategic involvement from development officers, UAFAA board members and other strategic partners to meet desired event goals and outcomes. The Coordinator will support the strategic planning, implementation and coordination of alumni events; document attendees in Raiser’s Edge, track potential donors in coordination with development officers and summarize alumni engagement outcomes. Essential
25 Office Manager
This position will independently manage and implement the day-to-day operations of the Alumni Relations office. The Coordinator will take initiative to properly direct calls and greet visitors in a professional manner; provide a high level of customer service, discretion, tact and resourcefulness while demonstrating the ability to independently problem solve; decide which issues move forward, which are handled personally or delegated; assist the director with daily obligations, commitments, goals and objectives; maintain the calendar for the office and the Director; schedule and manage appointments for the Director; notify Director of all changes and modifications to the calendar; and provide support to the Director in preparation for meetings by helping to identify, collect, and analyze information such as reviewing action items, notes, task lists, agendas, meeting confirmations, etc. Additionally, this position may be called upon to represent the director at meetings.
This position requires a high level of judgment, attention to detail, responsibility, and follow through. The Coordinator will determine the appropriate course of action regarding office functions including the daily processes and all correspondence; prepare incoming and outgoing mail and monitor/appropriately respond to departmental email; maintain signature authority for office supplies and association events; demonstrate proper handling of confidential information; accurately keep records and route donations or other correspondence to appropriate personnel; prepare bank deposits and daily credit card updates; handle and document large sums of money and route to appropriate personnel in a timely manner; keep track of expenses and income for the Alumni Relations office and nonprofit association; work closely with the association's bookkeeper and tax preparer, as well as the fiscal officer for the Office of Development and Alumni Relations.
Must be extremely detail-oriented, able to handle confidential material discretely and responsibly, and interact professionally with a wide spectrum of individuals at various leadership levels. Strong organizational and interpersonal skills are required, as well as the ability to be flexible, take initiative, and prioritize responsibilities. Assist other office staff as necessary, including serving as a resource for the student assistant. Essential
30 Engagement and Donor Relations
The Coordinator will represent the UAF Alumni Association and act as a knowledgeable contact for alumni, friends, members and donors; serve as the primary point of contact for external and internal audiences who interface with the UAF Alumni Relations Office; create communication plans for promoting alumni, university achievements, development campaigns and events; manage the alumni relations monthly newsletter; and coordinate social media campaigns for development and alumni relations programs and activities.
The Coordinator will also represent the university externally by attending community functions and events as a representative of the UAF Alumni Association to build/strengthen relationships with alumni and friends and support UAF’s donor pipeline. This may include representing the Director at community functions and events as needed.
The Coordinator will be responsible for documenting all activities related to alumni engagement and donor cultivation; organizing campaigns to engage alumni, community members, donors and other advocates; and communicating ways to support the university, its priorities and mission. The Coordinator will draft correspondence and briefings, conduct research projects and maintain detailed database records. The Coordinator will initiate stewardship activities for the UAF Alumni Association, such as acknowledgement letters, correspondence, proposals and other materials, and work on special projects as needed. Additionally, the Coordinator will work closely with the UAF Development and Alumni Relations (DAR) stewardship coordinator to align messaging and stewardship activities as they overlap. Essential
Work is performed under intermittent supervision and within well-defined guidelines. Working knowledge of development functional areas. Knowledge of computer applications. Knowledge of techniques and industry standards relevant to position for writing, editing, formatting, composing and producing written, Web, graphic, photographic and audio-visual materials for news, public information/outreach and marketing/advertising. Knowledge of public presentations preferred. Demonstrated applicable knowledge in persuasive and informative writing, creation of visual images and multimedia materials in support of specific public relations and communications goals preferred. Knowledge in selecting and applying appropriate software and tools. Excellent customer service and interpersonal skills preferred. Strong networking skills. Diplomacy, tact and ethical skills. Project management skills. Budget skills. Advanced computer skills in one or more of the following: graphic, photographic, desktop publishing and/or web design software and database. Ability to work and solve problems independently. Ability to conduct evaluations of technical (e.g. design, photography, videography) aspects of projects. Ability to operate specialized equipment. Ability to review documents for accuracy. Ability to apply and understand routine development principles. Ability to establish and maintain professional working relationships. Ability to multi-task and meet deadlines. Ability to handle confidential and sensitive information. Ability to manage relational databases preferred. Ability to conduct communications research and evaluation as directed. Ability to exercise judgment in analyzing situations and making decisions. Ability to exercise sound judgment, to analyze situations and make decisions.
At least three years of relevant experience.
Bachelor’s degree in communications, marketing, public relations, business, public administration
or relevant field and one year of relevant experience or an equivalent combination of training and experience.
Special instructions to applicants:
Please attach a resume, cover letter, and names and contact information (email and phone number) for three professional (3) references.
If you need assistance applying to this posting, please contact UAF Office of Human Resources at 907-474-7700.
This is a Grade 78; minimum starting pay $23.60.
Application Review Date:
This position is open until filled; applications must be received prior to 11:55 PM Alaska time on May 19, 2019 to be considered. Applications received after this time and date may not be considered for this position.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.
It is the policy of the University of Alaska Fairbanks that all employees are required to attend training to meet the requirements of the positions they hold, and to complete the required training within a specified period of time to remain employed at UAF. The policy can be located at:
UAF Campus is a tobacco free campus. For more information, please go to:
Notice of Nondiscrimination:
The University of Alaska is an affirmative action/equal opportunity employer and educational institution. The University of Alaska does not discriminate on the basis of race, religion, color, national origin, citizenship, age, sex, physical or mental disability, status as a protected veteran, marital status, changes in marital status, pregnancy, childbirth or related medical conditions, parenthood, sexual orientation, gender identity, political affiliation or belief, genetic information, or other legally protected status. The University's commitment to nondiscrimination, including against sex discrimination, applies to students, employees, and applicants for admission and employment. Contact information, applicable laws, and complaint procedures are included on UA's statement of nondiscrimination available at
Advertised: Alaskan Daylight Time 14 May 2019
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