Student Services Technician-Student Asst C

Apply now Job no: 511049
Classification:Student Assistant C
Grade:Student C
Work type:Student Employee
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF eCampus
Location: Fairbanks
Categories: Other

Position Summary:

UAF eCampus enrolls more than 3,000 students, proctors over 2,000 exams, and offers over 300 courses each semester. eCampus is looking for a service driven generalist who can work with all aspects of our operation (exam proctoring, student service, instructional design). And someone who can work independently or as part of a team in the university's online education arena. If you are looking for a fun and fast paced job that is not only service driven, but also gets you experience with technical applications and proprietary software, eCampus wants you.


10Assist in pre-term course checks for content, exams, etc.Essential
10Assisting with eCampus course copy processes and MVP ProgramEssential
15As needed, provide support for Exam Center, Front Counter services and tasksEssential
15Preparing online and paper exam materials for eCampus coursesEssential
15Review RPNow testing sessions for violationsEssential
20Transfer online quiz/exam questions into UA Blackboard systemEssential
5Approve off-site proctors/ prepare and send proctored exam materials to off-site proctorsEssential
5As needed, assist with other eCampus instructional design duties.Essential
5Other duties as assignedEssential

eCampus is a service-support unit that partners with academic schools, colleges and campuses to offer asynchronous online courses and degrees for UAF. eCampus serves students in 250 Alaska communities, all 50 states and in 29 countries around the world. Additionally, eCampus supports faculty with online course design, media production and faculty development.  

UAF eCampus is seeking an organized, self-motivated, and reliable student worker to support eCampus’ Student Services and the Instructional Design Team. This fast-paced position will split time between working with the eCampus exam center and assisting with Blackboard support. The successful candidate will be able to work with confidential information, work well with complex systems and small details, and offer excellent customer service to the UAF community.

Review of applications will begin Feb 26, 2019.

Instructions to Applicants:

Interested applicants must apply online.  If you have difficulty applying for this posting, you may contact UAF Human Resources at (907) 474-7700.

Applicant should be enrolled as a student in a minimum of 6 credits with a minimum GPA of 2.0, or a newly enrolled student.

Please attach a cover letter, resume, names and contact information (email and phone number) for three (3) professional references.

Background Check:

The successful applicant is required to complete a background check.  Any offer of employment is contingent on the background check.


Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.

Training Policy:

It is the policy of the University of Alaska Fairbanks that all employees are required to attend training to meet the requirements of the positions they hold, and to complete the required training within a specified period of time to remain employed at UAF.  The policy can be located at:

Tobacco-Free Campus:

UAF Campus is a tobacco free campus.  For more information, please go to:

Notice of Nondiscrimination:

The University of Alaska is an affirmative action/equal opportunity employer and educational institution. The University of Alaska does not discriminate on the basis of race, religion, color, national origin, citizenship, age, sex, physical or mental disability, status as a protected veteran, marital status, changes in marital status, pregnancy, childbirth or related medical conditions, parenthood, sexual orientation, gender identity, political affiliation or belief, genetic information, or other legally protected status. The University's commitment to nondiscrimination, including against sex discrimination, applies to students, employees, and applicants for admission and employment. Contact information, applicable laws, and complaint procedures are included on UA's statement of nondiscrimination available at



Advertised: Alaskan Standard Time
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