Financial Aid Systems Analyst
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Classification:Research Professional 2
Work type: Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:VC, Student Affairs
Categories: Research/Science/Grants, Student Affairs/Services
The University of Alaska Anchorage (UAA) invites applications for the position of Systems Analyst within the Office of Financial Aid. As a member of the Office of Financial Aid, the Technical Analyst is an integral member of the unit charged with supporting the Banner Financial Aid Module and auxiliary systems including OnBase, TOAD, and others.
10 COORDINATION & COMMUNICATION:
Instruct and assist staff with ongoing Banner training. Serve as a member of the Financial Aid strategic management team both at the statewide and local level. Provide technical assistance to the Statewide Financial Aid work team. Liaise with Statewide programmers, database administrators, IT professionals throughout UA and other third-party software support staff. Assume a leadership role in the development of philosophy and policies concerning financial aid. Provide business function updates at weekly staff meetings. Create and update documentation of in-house processes. Maintain working knowledge of other Banner modules and understand how they integrate with the Financial Aid module. Perform project management and participate on project teams responsible for software implementation and upgrades. Determine project scope and staff resources needed to complete projects; prepare project work plans; monitor project milestones and report project progress to appropriate staff. Work closely with technical and end users to ensure timely and efficient completion of projects. Essential
15 COMPLIANCE & PROCESS IMPROVEMENT:
Monitor and maintain data integrity of financial aid tables, views, reports and related systems. Coordinate Banner Financial Aid changes and updates in order to streamline processing, improve student service and enhance compliance with University, federal and state requirements and regulations. Submit and monitor task requests to OIT and software vendors. Create testing plans; validate, test and approve Banner Financial Aid updates in prep environments and Production. Work with Director to interpret regulations pertaining to federal student aid. Design and implement system and processing changes to meet federal, state and institutional requirements. Essential
20 DATA REQUESTS & ASSESSMENT:
Conceptualize and design research to investigate programs, policy and procedural questions with a heavy focus on analysis of student financial aid applicants and recipients, financial aid packaging policies and practices, educational and other services the Office of Financial Aid provides students and parents. Provide data and written reports that help administration understand and interpret financial aid trends. Guide the development of a departmental assessment plan, and conduct ongoing qualitative and quantitative assessments to measure and demonstrate program impact and performance. Develop and carry out quality control measures to insure integrity of the student records and financial aid processing, timeliness and accuracy of disbursements using both regular and ad hoc reports. Provide ad hoc queries, reports, data and statistics to other departments as needed. Essential
Perform additional duties as needed to effectively support the mission of Enrollment Services and the Office of Financial Aid. Essential
50 TECHNICAL PROCESSING & TROUBLESHOOTING:
Troubleshoot, update, modify, and analyze information systems to ensure compliance with regulatory needs and changes. Oversee and maintain database loads and reconciliation of all electronic transmissions related to Financial Aid applications, loan, and grant processing. Oversee year-end reconciliation of Pell and Direct Loans, and run Satisfactory Academic Progress (SAP) at the end of every period of enrollment. Design, develop, test and maintain computer and web-based applications, systems, sub-systems and databases for the Financial Aid Office. Configure and maintain Banner Financial Aid annual set up. Create queries to analyze and identify data integrity issues. Create and modify queries using SQL, SAS and Banner population selections. Essential
The Office of Financial Aid is an innovative team committed to providing students equitable access to financial aid while maintaining regulatory and institutional compliance. The office processes over 18,000 annual financial aid applications across all UAA campuses and is responsible for the timely and accurate annual disbursement of over $70 million in financial aid.
UAA seeks an individual who is passionate about student success and program compliance. The Systems Analyst has primary responsibility for maintaining, developing, and supporting financial aid processes within the Banner Financial Aid module. The successful candidate will be able to coordinate with other staff to ensure compliance with Title IV program requirements, work on process automation and scheduling, and create ad-hoc queries to support new/existing processes and reports for financial aid staff, leadership, and interested parties. The Technical Analyst will have the opportunity to provide transformative leadership and improve the way the Office of Financial Aid processes student aid and communicates with our diverse student body
In accordance with Federal regulatory requirements, all finalists must be in good standing on any outstanding Federal Title IV student loans and cannot have a repayment due of a Title IV grant.
Understand student application cycle from initial FAFSA to the payment of aid. Working knowledge of awarding, disbursement, requirement tracking, Satisfactory Academic Progress (SAP), and other basic tenets of financial aid delivery. Intermediary knowledge of SQL. Ability to analyze complex business processes for risk and inefficiency and develop automated or web-based solutions. Demonstrated ability to develop automated reports for data retrieval and analysis and familiarity with report-writing programs and integration with MS products. Ability to communicate technical jargon in layperson terms and vice versa. Ability to work with diverse groups of people. Strong customer service and communication skills. Proficient with integrated database technology (like Banner & TOAD), Excel and Access. Ability to train others on software applications. Ability to interpret complex regulations. Quantitative and statistical analysis skills. Ability to work in a fast-paced working environment with interruptions and distractions. Excellent written and verbal communication skills
Two years functional/business/system analysis or other relevant experience supporting financial aid, admissions, finance, and/or student services. Demonstrated experience using technology to improve processes. Preference for experience in student financial aid administration.
Typical Education or Training:
Bachelor's degree or higher from an accredited college or university; or an appropriate combination of education and experience.
Regular, Grade 79, exempt, 12 months per year, minimum biweekly rate: $2,065.60.
To receive full consideration please submit a cover letter, resume, and contact information for at least three professional references including a current or recent supervisor. Additionally as part of your application you must submit a writing sample that describes a time you used technology to solve a work-related problem that impacted compliance, efficiency, and/or customer service.
June 5, 2018
Advertised: Alaskan Daylight Time 14 May 2018
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