First Year Advisor
Apply now Job no: 509328
Classification:Student Services Professional 2
Work type: Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA Office of the Provost
Categories: Academic Advising/Support, Student Affairs/Services
UAA is seeking organized, energetic, and self-motivated first year advisors to welcome, onboard, support and advise new students through their first 30 credits.
100 TRANSITION SUPPORT
Provide customized, hospitable outreach and transition support to newly admitted and first year students. Build relationships with advisees to connect them to campus resources and facilitate their development and success. Serve as an advocate and liaison for students to internal offices including faculty, college academic advisors, Enrollment Services, Financial Aid, and student support services. Identify students for alternative general education placement measures by reviewing test scores, prior courses, and other applicable student information. Educate and guide students in initiating academic and logistical actions based on university deadlines, policies and procedures (e.g. course registration, add/drop actions, completion of admission and financial aid materials, addressing account holds, purchasing books, etc.).
Provide group and/or individual advising, helping students explore academic choices and assess potential fit with various major options. Document all advising sessions as directed. Build degree pathways that follow UAA’s overall plans for first-year student success, demonstrate how and when students will reach academic goals; use advising holds/PIN system to ensure mandatory academic advising. Monitor student progress and take appropriate action to promote student success including persistent, proactive communication with at-risk students. Encourage students to persist in their academic goals by addressing problems and obstacles responsibly, connecting them to appropriate campus services as needed.
Comply with all federal FERPA regulations and confidentiality procedures and institutional policies applicable to testing and placement data management. Protect the security of student information and records as required, including paper and electronic media. Follow established University protocols and use assigned tools and systems, maintain ongoing communication with assigned students, and support UAA goals for student retention, academic success, and graduation.
Actively participate in assigned committees and/or councils. Engage in professional development activities such as workshops, division, and department training sessions. Host and/or participate in on and off campus student outreach and orientation events as directed. Maintain proficiency in all assigned university data management and student support systems. Serve as a back-up to related positions and cross train with peer positions to ensure coverage during absences. Essential
UAA is seeking organized, energetic, and self-motivated first year advisors to welcome, onboard, support and advise new students through their first 30 credits. Ideal candidates will possess the following knowledge, skills and abilities:
Passion for higher education and student success. Strong knowledge of University programs, policies and procedures, and campus support services. Demonstrated experience in working with individuals from diverse academic, cultural, and economic backgrounds. Exceptional customer service and interpersonal skills, including active listening skills and a willingness to initiate dialogue. Strong oral and written communication skills. Sound professional judgement and discretion, capacity to maintain the strictest of confidentiality. Excellent computer skills with various software programs to include databases, spreadsheets, and word processing programs (Microsoft Word, Excel, Access, and PowerPoint preferred). Experience with the Banner data warehouse, or ability to train within one month of hire. The FYA must be able to work independently and as a member of a larger, collaborative team in a fast-paced environment and complex organizational structure.
Education and experience:
The successful candidate must have a minimum of a Bachelor’s degree and two years of relevant experience or a Master’s degree and one year of relevant experience.
Grade 78, Term, Nonexempt, Full-Time, 12 Months per Year, Minimum Hourly Rate $23.60
To be considered for this position please be sure to attach a cover letter, resume, contact information for at least three professional references, and please attach a document that answers the four following questions:
How has your personal and/or professional experience informed your understanding of student success?
Why do you think first year advising at UAA is important?
What personal characteristics do you possess and believe to be most beneficial to the job of a first year advisor?
Describe your experience interacting with individuals from diverse academic, cultural, and economic backgrounds?
Review Date: June 4th
Advertised: Alaskan Daylight Time 14 May 2018
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