System Analyst & Programmer

Apply now Job no: 507898
Classification:Information Systems Professional 4A
Grade:Grade 81
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:Geophysical Institute
Location: Fairbanks
Categories: Information Systems/Technology, Other

Position Summary:

Research Computing Systems (RCS) at the Geophysical Institute provides advanced computing, storage, data sharing solutions and research IT support to University of Alaska (UA) research communities, collaborators, and supporters. As System Analyst and Programmer, you will consult with researchers, assist with the design and delivery of integrated high-performance computing, data storage, and Linux web services, and manage web hosts and web sites for multiple research units.

Duties:

10Documentation: *Maintain up-to-date system procedures that can be followed by system, storage and network staff as required. *Utilize the RT ticketing system for documenting system updates / issues.Essential
10System Analysis: *Research and develop tools for the collection and analysis of system performance data. *Examine, document and report on profiles of system utilization. *Monitor system performance and make recommendations for improvements. *Develop and utilize capacity planning tools to anticipate future needs and make recommendations concerning future upgrades.Essential
10System Upgrades and Modernization: *Develop utilities and problem solving tools. *Perform analysis, and develop / modify software and systems to circumvent problems and enhance access. *Develop regression test cases to solve problems, to implement robust systems and to validate system changes. Support faculty and staff in programming projects as needed. *Follow industry hardware and software releases to determine when upgrades are advantageous. *Provide procurement support as part of a team. *Develop requirements and identify potential recipients for RFPs. *Evaluate proposals and make product recommendations.Essential
20Consulting Support: *Provide consulting for staff and users. *Assist, or provide guidance to, users and staff with system questions / issues including problem diagnosis. *Ensure that staff are notified in advance of system downtime. *Alert services staff to potential system and user issues observe in performance of duties. *Follow and enhance internal change management and project management standards and practices. *Provide input, guidance, and review on system and usage policies. *Provide direct support as required to other units on campus sharing infrastructure.Essential
20Maintain Availability and Functionality of Systems and Web Services: *Perform day-to-day system status reviews and troubleshooting; work with vendors as necessary to ensure fully functioning systems. *Develop and maintain baseline of expertise required to support systems and participate in on-call rotation. *Maintain technical currency and awareness of technological advances relating HPC and server technologies and operating systems. *Participate in machine room power outages. *Install, inventory, modify, maintain, test and integrate system hardware and software to provide access to systems and software tools with minimal negative impact to users by making effective use of downtime. *Take a leading role in overall system responsibility of particular system roles or tasks.Essential
20Security: *Ensure systems are operated, manage, secured, and used in accordance with organizational policies and procedures. *Serve as, or support, the System Security Officer. *Monitor system security advisories and respond appropriately. *Monitor system logs and take appropriate action when anomalies are detected. *Perform system security scans, analyse results and correct deficiencies.Essential
5Center / Professional Development: *Maintain professional security certification as appropriate. *Achieve and maintain technical professional certification. *Author and present papers / posters at professional conferences. *Participate in funding / grant writing activities as appropriate. *Represent organization at campus, local, state, national and international meetings.Essential
5Research and Planning: *Track industry trends and share information concerning new technologies of interest. *Evaluate and report on new technologies of interest. *Work with organization and other units on research and / or implementation of new technologies.Essential
Due to funding agency requirements, all positions in Research Computing Systems require US Citizenship.
 
ABOUT US:
Research Computing Systems (RCS) at the Geophysical Institute provides advanced computing,
storage, data sharing solutions and research IT support to University of Alaska (UA) research
communities, collaborators, and supporters. As System Analyst and Programmer, you will
consult with researchers, assist with the design and delivery of integrated high-performance
computing, data storage, and Linux web services, and manage web hosts and web sites for
multiple research units.
 
WE WANT YOU TO JOIN OUR TEAM IF:
  • You enjoy problem solving and collaborating on solutions to complex IT problems
  • You thrive on working collaboratively with a team of professional systems administrators
  • You have experience assisting users identify, troubleshoot, and/or design IT solutions to meet unique research needs
IN THIS ROLE, YOU WILL NEED TO:
  • Consult with researchers and staff regarding RCS capabilities and procedures
  • Manage back-end development and frameworks for web sites and services
  • Maintain user system accounts and accounts database
  • Monitor, respond to, and resolve user inquiries
  • Introduce high performance computing, data storage, and Linux server services and systems to new users
  • Monitor Linux systems and analyze trends to detect user and system performance issues
  • Resolve a wide variety of user issues and support complex system design and implementation
  • Provide 24 x 7 on-call support to mission critical systems on a rotating schedule
Salary Information:
This position is a Grade 81, Salary commensurate with experience.
 
Applicants are required to submit:
  • Cover letter expressing interest in this position
  • Resume/CV
  • Contact Information of at least 3 professional references
Review Date:
Applications must be received by September 24, 2017, at 11:55 PM Alaska Time. Applications received after this date might not be considered until another position becomes available or if a qualified candidate is not identified.
 
Background Check:
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
 
Term Position:
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
 
Probationary:
Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.
Training Policy:
It is the policy of the University of Alaska Fairbanks that all employees are required to attend training to meet the requirements of the positions they hold, and to complete the required training within a specified period of time to remain employed at UAF. The policy can be located at: http://www.uaf.edu/chancellor/policy/04.07.010/
 
Tobacco-Free Campus:
UAF Campus is a tobacco free campus. For more information, please go to: http://www.uaf.edu/tobaccofreecampus/
 
Notice of Nondiscrimination:
The University of Alaska is an affirmative action/equal opportunity employer and educational institution. The University of Alaska does not discriminate on the basis of race, religion, color, national origin, citizenship, age, sex, physical or mental disability, status as a protected veteran, marital status, changes in marital status, pregnancy, childbirth or related medical conditions, parenthood, sexual orientation, gender identity, political affiliation or belief, genetic information, or other legally protected status. The University's commitment to nondiscrimination, including against sex discrimination, applies to students, employees, and applicants for admission and employment. Contact information, applicable laws, and complaint procedures are included on UA's statement of nondiscrimination available at www.alaska.edu/nondiscrimination

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