IT Services Student Assistant (A)
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Classification:Student Assistant A
Work type: Student Employee
Administrative Unit:University of Alaska Southeast
School/Business unit:Information Technology Services
Categories: Information Systems/Technology, Office/Clerical
This is a Student Assistant A labor pool for the UAS IT Services department. A great opportunity for individuals to gain valuable work experience providing technical support to a diverse community. This position is for applicants with no previous experience, but relative skills in technical assistance. Applications will be accepted on an ongoing basis and filled as positions become available.
IT Services has several divisions that include the Helpdesk, Classroom Support, Media Services, Network and Desktop Support, and Information Systems. Applicants do not need to possess previous work experience for this position. However all applicants should have well-rounded communication skills to perform various customer service duties. Any additional training will be provided on the job by the IT Services staff.
A student in this position will operate and/or promote effective use of technology by providing direct technical assistance to UAS students, faculty and staff. This is an opportunity to improve marketable skills and get professional experience in a fast paced, dynamic and fun environment, all while attending your classes! Work assignments may include:
Answer basic questions and provide general guidance in the use of software programs such as word processors, spreadsheets, web browsers, electronic mail, and electronic conferencing.
Encourage self-sufficiency by directing technology users to information sources such as manuals, tutorials, or seminars.
Install, monitor, and maintain microcomputer hardware and software.
Help operate audio and video equipment in a live broadcast environment.
It Services will typically consider applicants who can work a minimum of 15 hours/weekly and maintain a consistent work schedule throughout the academic year. All applicants must have a 2.0 cumulative GPA and maintain enrollment in at least 6 undergraduate credit hours, or 6 graduate credit hours for student employment during the academic year.
Applications will be accepted on an ongoing basis and filled as positions become available.
Advertised: Alaskan Daylight Time 29 Aug 2017
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