Event Support Assistants - Performing & Fine Arts Division

Apply now Job no: 506301
Classification:Student Assistant C
Grade:Student C
Work type:Student Employee
Administrative Unit:University of Alaska Anchorage
School/Business unit:College of Arts & Sciences
Location: Anchorage
Categories: Office/Clerical

Position Summary:

The College of Arts & Sciences - Division of Performing & Fine Arts is recruiting for student workers to provide support as Event Support Assistants during the academic year. These positions will work on an as needed basis during the fall and spring semesters. Event Support Assistants are responsible for ensuring that events within the Fine Arts Building operate smoothly both in front of house and behind the scenes. Event Support Assistants are expected to have excellent customer services skills; to be able to be courteous, helpful, and friendly at all times as they interact with faculty, staff, students, and the public. Familiarity with basic troubleshooting of electronic equipment and software, independent judgement, decision-making, and the ability to direct and lead other students is also expected. Front of House tasks include: Ticket sales and cash handling procedures. Cash drawer reconciliation and providing statistical information. Assisting patrons with navigating the venue and answering basic questions about the Division of Performing and Fine Arts Events. Supervision and orientation of ushers. Coordination with event staff and creatives. Careful attendance tracking through ticket stubs. Enforcement of general theater policies, including seating policies. Maintaining a clean and secure house and lobby. Behind the Scenes tasks include: Operating sounds, lighting, recording, and video equipment. Videotaping events for the Division of Performing and Fine Arts. Supervising student volunteers in the basic operations of sound, lighting, recording, video equipment and event assistance. Additionally, Event Support Assistants are responsible for assisting the Videography & Technical Support Specialist with Fine Arts projects and audio/visual needs, including inspecting, delivering, picking up, and level one troubleshooting of audio/visual equipment for classroom use.

Duties:

10Assist Videography and Technical Support Specialist with project and classroom audio/visual services including inspection, pick up, delivery, and level one troubleshooting of equipment.Essential
10Assist with and/or videotape events in the Fine Arts Building.Essential
10During Division of Performing and Fine Arts events, assist with and/or supervise students in the basic operations of sound, lighting, recording, and video equipment.Essential
35Assist Fine Arts Building users by operating sound, lighting, recording, and video equipment.Essential
35Position provides assistance for UAA Performing & Fine Arts productions as needed. Provide customer service to our patrons, such as helping them navigate the venue and answer basic questions about the productions. Supervision and orientation of ushers. Coordination with the front of house, the stage managers and directors as well as interacting with staff, students, faculty and the general public. Careful attendance tracking through ticket stubs. Enforcement of seating and general theatre policies. Maintaining a clean and secure house and lobby. Communication with campus police and other public safety agencies when required. Ticket sales and cash handling procedures. Provide statistical information and drawer reconciliation at the end of each shift.Essential

 

WORK STUDY PREFERENCE: Preference will be given to qualified candidates who have been awarded and have accepted their federal work study funds for the academic year. If you have questions about the federal work study program or your eligibility for work study, please contact UAA Financial Aid for assistance at 786-1480. 

This position primarily works during productions which often take place on evenings and weekends. As a result there may be pay periods when the event support assistant has no hours worked.  If you have any questions about this position or the recruitment process, please contact Cedar Cussins at 786-4890 or by email at: cdcussins@alaska.edu

Knowledge, Skills and Abilities:

Position requires general knowledge of computer systems, audio-visual equipment and the aptitude for learning how to operate unfamiliar computer and electronic equipment.

Strong customer service skills and professional demeanor in person and on the phone. Must enjoy working with the public, be pleasant and diplomatic, and have effective communication skills.

Organization and attention to detail is necessary.

Ability to follow instructions, work independently, exercise sound independent judgement, and communicate directions clearly to other students.

Basic computer knowledge and ability to compile statistical information.

Cash handling experience preferred.

Knowledge of event structures helpful.

Must be completely dependable and able to work assigned hours, with weekend and evening hours required. 

Must be able to lift 50 lbs, work in high, tight spaces, and maneuver small flights of stairs.

Preferred Knowledge, Skills and Abilities

Audio recording, live audio reinforcement, videography, photography, digital video editing, and stage management.

Please attach the following:

  1. Cover letter
  2. Resume
  3. Contact information for three references (names, phone numbers, and email addresses).

To be eligible for student employment, an applicant must: 

  1. Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment; or
  2. Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and
  3. Have at least a 2.0 cumulative grade point average (GPA) or approval from the MAU Senior Student Services officer or his/her designee.
  4. Students enrolled in non-traditional programs of study will be considered eligible for student employment with the approval of the Senior Student Services officer.
  5. An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility.

NOTICE: Students must maintain enrollment and regular attendance for a minimum of at least 6 credits undergraduate hours or 6 graduate credit hours to be exempt from FICA (Social Security and Medicare) tax. A credit hour load below the minimum required for full-time student status will require the withholding of FICA tax (non-resident aliens on an appropriate visa who meet student employment criteria will continue to be exempt from FICA regardless of credit hour load). While in a student position, a student cannot hold any other type of simultaneous employment with the university.

Advertised: Alaskan Daylight Time
Applications close:

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